Small Claims File Handler
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial.
It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.
Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. There is no requirement for the candidate to be a Solicitor or Legal Executive. Both qualified and non-qualified candidates are welcome to apply for the role.
Duties and Responsibilities
- Reviewing files, noting and abiding by Client Guidelines
- Knowledge of litigation, the CPR Rules and Court procedures
- Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure
- Draft reports confirming Strategy and agreeing the most suitable approach with the client
- Draft legal documents and comply with Court orders/deadlines
- Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
- Undertaking negotiations with Third Party Solicitors
- Liaising with Insured and Insurers and Brokers where necessary
- Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
- Undertaking Court Hearings
- Ensuring relevant tasks are delegated to the paralegals
- Accurately processing bills in accordance with Client Guidelines
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulation
- Adhere to the Keoghs Values
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Bolton, Parklands Office.
Experience
- Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
- Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions
- Liaising with and drafting instructions to Counsel
- Experience of managing fixed fees whilst delivering quality
- Good telephone negotiation skills
- Excellent listening and verbal communication skills
- Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential
Ability to:
- Work as part of a Team
- Use own initiative
- Plan and prioritise workloads, and effectively use delegation
- Remain clam under pressure
- Recognise when sensitivity and tact are required
- identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
The Company
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
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Our Values
We are
Dynamic
We are
Innovative
We are
Connected
We
Succeed
Together
Our Stories
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms and sector expertise. Working together, we are greater than the sum of our parts.
Charity Work
The Davies Foundation - Our people, clients and the communities we serve are at the heart of our business. The Davies Foundation has been created to give our employees the autonomy to choose how we support, giveback and do good for the local communities we live and work within.
To find out more detail please follow the link below:
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