Motor Claims Handler
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Motor Claims Handler
Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow, Stoke, Leeds or Liverpool.
Hours: 35 hours per week, Monday - Friday.
Davies are looking to recruit an experienced Motor Claims Handler to join our growing Casualty team.
The Claims Handler Role will be part of the team that is responsible for handling claims on behalf of various clients. Claims Handlers need to provide a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer's claims handling philosophy.
A Glimpse into Your Daily Responsibilities:
- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all liability claims either from the desk or by instructing loss adjusters
- Make the decision on liability
- Negotiate settlement of the claim
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Abilities And Knowledge:
- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
The Company
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
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Our Values
We are
Dynamic
We are
Innovative
We are
Connected
We
Succeed
Together
Our Stories
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms and sector expertise. Working together, we are greater than the sum of our parts.
Charity Work
The Davies Foundation - Our people, clients and the communities we serve are at the heart of our business. The Davies Foundation has been created to give our employees the autonomy to choose how we support, giveback and do good for the local communities we live and work within.
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