This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Davies Group are recruiting for an experienced Technical Motor Claims Handler to join our Motor Claims As a Technical Motor Claims Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims.
The contracted hours are 37.5 per week and usually fall between 8:30am - 5:00pm Monday - Friday, with occasional Saturday and Sunday work if required including bank holidays.
Key Objectives for the job
· Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;·
· Composing professional and informative letters and other written correspondence;
· Efficiently handling insurance claims and related product claims, whilst following standard procedures;
· Ensuring compliance with our contractual and regulatory requirements;·
· Recording full and accurate data within our systems
Skills, knowledge and experience
· Commercial Motor Claims Handling experience·
· A professional and adaptable communication style – both written and verbal;·
· Efficient administrative skills;·
· Strong numeracy, literacy, and IT skills; ·
· A proactive attitude, and an enthusiastic approach
Technical knowledge that would be advantageous, but not essential
· Modern claims practice
· The Civil Procedure Rules;
· MOJ protocols;
· Indemnity checking procedures;
· Current case law and assessment of personal injury valuation and negotiations.
The Company
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
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Our Values
We are
Dynamic
We are
Innovative
We are
Connected
We
Succeed
Together
Our Stories
Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms and sector expertise. Working together, we are greater than the sum of our parts.
Charity Work
The Davies Foundation - Our people, clients and the communities we serve are at the heart of our business. The Davies Foundation has been created to give our employees the autonomy to choose how we support, giveback and do good for the local communities we live and work within.
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